Palm Springs walk-in mental health clinic remains closed; Indio facility ramps up capacity

As designed, the facility is intended to help people suffering from mental health or substance abuse issues access care voluntarily at any time of day without an appointment.

There has been some confusion about whether the Coachella Valley’s only 24/7 walk-in mental health clinic has reopened in northern Palm Springs. 

First things first: The location closed on July 1 because the county did not renew its contract with the service provider, RI International.

  • The facility helps people suffering from mental health or substance abuse issues access care voluntarily at any time of day without an appointment. It’s an important bridge that keeps people from being put in jail or being put on a temporary involuntary psychiatric hold (5150).

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State of play: At the Palm Springs City Council meeting on July 28th, councilmembers mentioned in passing that it seemed like the location had reopened. 

  • However, after calling to confirm with the county, it turns out the Palm Springs location is still in the middle of its transition to a new provider and has not yet reopened. 

Worth noting: In the meantime, the county says the Indio Crisis Stabilization Unit has ramped up capacity and is fulfilling some of what’s missing from the community during the transition.

  • There is no set date for when the Palm Springs location will reopen.

The county urges community members who need urgent help to call the Crisis Helpline at 951-686-HELP (4357).  The Helpline is the regional 24/7 crisis hotline for Inland Southern California.  It is free and confidential, and trained counselors are available to provide support and resources to best help you.  Bilingual counselors are available.

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